Frequently Asked Questions
Do you offer international shipping?
We only ship Priority Mail via USPS. Do to the high cost of Priority Mail we do not offer international shipping at checkout. However, if you would like a quote on the cost to your country please email us. Most international shipping time frames are 10+ business days.
How can I request a custom order?
Please click on the "Contact Us" tab and fill in your info. You may also email us at 4evertutus@gmail.com. Include as much detail about your custom order as possible. See the Custom Order tab for additional information. Feel free to attach any pictures of themes, styles, colors, or any other inspirational ideas to help create your order.
Can I change colors or style of a tutu/dress?
Yes. However, contact us prior to placing the order to ensure that the desired style or color is available.
I don't see the size I need?
Sizes listed are our average range of purchases. If you need a larger size send a request for pricing. Any size can be created.
What size do I order?
Sizes are based off the average size child in the US in that age range. The size purchased should be the same size the child is wearing. Note that all of our dresses and tutus are created to allow growth and last for a long period of time, making them a great investment.
Can I modify or cancel an order after its placed?
Once an order is placed we do not accept cancellations. See "Terms and Conditions." Some modifications can be made within 3 days after the purchase for standard shipping and processing times, send an email with your request. Modifications are not accepted for "Rush Orders" and should be discussed prior to placing the order.
How do I know when my order has been shipped?
Once your order has been shipped you will receive an email with the tracking number.
How long does it take to receive my order?
Standard processing time to create a tutu/dress is on average 2 weeks. During peak seasons such as the summer and Halloween processing times may take longer. Current processing times are updated under "Shipping and Processing" tab. We ship USPS Priority Mail. Shipping takes about 3-5 business days to receive. We cannot be held liable for any delays with USPS once an item is shipped. Please allow sufficient time when placing an order to prepare for any delays especially during stormy seasons.
What forms of payment do you accept?
Any major credit cards. You may also purchase through PayPal on our Etsy site at www.etsy.com/shop/4evertutus
How does the "Share your photo and win" contest work?
Submit any photos of your child in 4Ever Tutus attire to our email 4evertutus@gmail.com, Facebook www.facebook.com/4evertutus or tag @4EverTutus on Instagram. Any photo is fine, we just want to see your little cutie. Every new season a random drawing is held and 1 winner will be selected to receive $50 off a purchase of $50 or more. Good for 1 year. Excludes custom creations.
Do you offer coupons or discounts?
Yes. Check our front page for current promotions. Follow us on Facebook and Instagram for special offers.
www.facebook.com/4evertutus or Instagram @4evertutus
We only ship Priority Mail via USPS. Do to the high cost of Priority Mail we do not offer international shipping at checkout. However, if you would like a quote on the cost to your country please email us. Most international shipping time frames are 10+ business days.
How can I request a custom order?
Please click on the "Contact Us" tab and fill in your info. You may also email us at 4evertutus@gmail.com. Include as much detail about your custom order as possible. See the Custom Order tab for additional information. Feel free to attach any pictures of themes, styles, colors, or any other inspirational ideas to help create your order.
Can I change colors or style of a tutu/dress?
Yes. However, contact us prior to placing the order to ensure that the desired style or color is available.
I don't see the size I need?
Sizes listed are our average range of purchases. If you need a larger size send a request for pricing. Any size can be created.
What size do I order?
Sizes are based off the average size child in the US in that age range. The size purchased should be the same size the child is wearing. Note that all of our dresses and tutus are created to allow growth and last for a long period of time, making them a great investment.
Can I modify or cancel an order after its placed?
Once an order is placed we do not accept cancellations. See "Terms and Conditions." Some modifications can be made within 3 days after the purchase for standard shipping and processing times, send an email with your request. Modifications are not accepted for "Rush Orders" and should be discussed prior to placing the order.
How do I know when my order has been shipped?
Once your order has been shipped you will receive an email with the tracking number.
How long does it take to receive my order?
Standard processing time to create a tutu/dress is on average 2 weeks. During peak seasons such as the summer and Halloween processing times may take longer. Current processing times are updated under "Shipping and Processing" tab. We ship USPS Priority Mail. Shipping takes about 3-5 business days to receive. We cannot be held liable for any delays with USPS once an item is shipped. Please allow sufficient time when placing an order to prepare for any delays especially during stormy seasons.
What forms of payment do you accept?
Any major credit cards. You may also purchase through PayPal on our Etsy site at www.etsy.com/shop/4evertutus
How does the "Share your photo and win" contest work?
Submit any photos of your child in 4Ever Tutus attire to our email 4evertutus@gmail.com, Facebook www.facebook.com/4evertutus or tag @4EverTutus on Instagram. Any photo is fine, we just want to see your little cutie. Every new season a random drawing is held and 1 winner will be selected to receive $50 off a purchase of $50 or more. Good for 1 year. Excludes custom creations.
Do you offer coupons or discounts?
Yes. Check our front page for current promotions. Follow us on Facebook and Instagram for special offers.
www.facebook.com/4evertutus or Instagram @4evertutus
